Terms and Conditions - Elephantandcastle House Clearance
Welcome to Elephantandcastle House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Introduction
At Elephantandcastle House Clearance, we strive to provide efficient and reliable clearance services. These terms outline the rules and regulations surrounding the use of our services.
2. Services Provided
We offer comprehensive house clearance services, including residential and commercial clearances, estate clearances, and specialized item removal. Our team ensures that all services are carried out professionally and respectfully.
2.1 Residential Clearance
Our residential clearance services cater to homeowners looking to declutter, relocate, or manage estates. We handle all aspects of the clearance process with care and discretion.
2.2 Commercial Clearance
We provide commercial clearance services for businesses undergoing relocation, renovation, or closure. Our team ensures minimal disruption to your operations.
3. Booking and Payment
All bookings are subject to availability. We require a deposit to secure your booking, with the remaining balance due upon completion of the service.
- Deposit: A non-refundable deposit of 25% is required at the time of booking.
- Payment Methods: We accept cash, credit/debit cards, and bank transfers.
- Final Payment: The remaining balance is due once the clearance services are completed to your satisfaction.
4. Cancellation Policy
If you need to cancel or reschedule your clearance, please notify us at least 48 hours in advance. Cancellations within 48 hours of the scheduled service may incur a cancellation fee.
5. Liability
While we take utmost care in handling your belongings, Elephantandcastle House Clearance is not liable for any pre-existing damage or loss unless caused by our negligence.
5.1 Insurance
We carry comprehensive insurance to cover any accidental damage or loss during the clearance process. Please inform us of any high-value items in advance.
6. Client Responsibilities
- Ensure all valuables and personal items are identified prior to the clearance.
- Provide access to all areas to be cleared.
- Obtain any necessary permissions for disposal of items.
7. Disposal of Items
We adhere to all local regulations regarding the disposal of items. Recyclable materials are processed appropriately, and unwanted items are disposed of in an environmentally friendly manner.
7.1 Recycling and Donation
Whenever possible, we aim to recycle or donate items to charitable organizations, reducing the environmental impact of our services.
8. Changes to Terms
Elephantandcastle House Clearance reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes that may affect their use of our services.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided.
10. Dispute Resolution
Any disputes arising from our services will be handled in a fair and amicable manner. If a resolution cannot be reached, the matter will be referred to the appropriate legal authorities.
11. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except where required by law.
11.1 Data Protection
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.
12. Intellectual Property
All content provided by Elephantandcastle House Clearance, including text, graphics, and logos, is the property of the company and is protected by applicable copyright laws.
13. Force Majeure
We are not liable for any failure to perform our services due to circumstances beyond our control, including natural disasters, acts of government, or other unforeseen events.
14. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
15. Entire Agreement
These terms and conditions constitute the entire agreement between you and Elephantandcastle House Clearance regarding the use of our services, superseding any prior agreements.
16. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.